All delivery fees will be quoted at time of check out. Additional fees may be charged if flowers are redirected due to incorrect information or change of address.
Orders received before 12:00PM (GMT +10 (Queensland)) Tuesday to Friday will be available for same day delivery. Saturday deliveries will need to be placed by 10:00AM Friday prior. Orders received after these times may be delivered the next working day.
Our deliveries are generally made during local business hours, however some residential orders may be later with a cut off time of 6:30pm. Business addresses will be delivered by 5pm, unless otherwise advised.
Brisbane Market Flowers employs and trains their Flower Couriers. It is at their discretion whether it is safe to leave flowers at an address.
In the event we do not leave the flowers we will make every attempt to contact the recipient for redelivery, this will incur an additional delivery fee.
A calling card will be left at the property with our contact details.
Unless otherwise stated Brisbane Market Flowers does not deliver on Sunday and Public Holidays.
Brisbane Market Flowers reserves the right to set different terms and conditions in relations to special events. These include but are not limited to Valentine’s Day, Mother’s Day and Christmas.
Valentine’s Day and Mother’s Day
To ensure delivery on the day, orders must be placed by close of business the prior working day. It is not possible to guarantee delivery times on the day, but we will ensure:
- All deliveries to work addresses will arrive by 5:30pm.
- All deliveries to residential address will arrive by 7pm.
Deliveries to rural addresses and secured buildings such as apartment blocks with no on-site management cannot be guaranteed.
It is the customer’s responsibility to provide a full and correct address and phone number at time of ordering. The recipient should be in attendance at the address.
Brisbane Market Flowers will not be held responsible for any provided gifts.
Delivery areas may be limited due to order volume. A Surcharge may apply to deliveries on Special Event day.